We were not expecting much due to the reviews, but the room we requested, two queens and a king came with 2 bathrooms which is unheard of, and a decent kitchen. Even though it was a tad run down, everything was clean and comfortable, we personally dont care about a little wall paper pealing or carpet a bit stained, the bathrooms were clean and updated, the beds were super comfortable and the lines were clean and crisp. The staff was super nice and helpful. The breakfast was fine, same every day but at least it was something and the coffee was decent. We loved the big room and the location was perfect for us visiting family and able to get to many stores and restaurants easily.
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Lori
июнь 2023 г.
The staff is incredible and very accommodating. The room size was good, to include a full size fridge and a gas range to cook. There are grills outside for guest use. I felt very comfortable and cozy during my stay. Breakfast options were plentiful, the coffee is amazing! Every cup of coffee is freshly brewed. The pool was very nice and everything was very clean. The location is very convenient and allows access to anywhere in WNY within 20 mins.
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Chantel
август 2023 г.
The size of the suite and Location
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William
июнь 2023 г.
The breakfast was great, there were plenty of options. The attending lady was so sweet and helpful. The rooms were clean and comfortable. The front desk people were helpful as well. Overall a good stay, will definitely stay there again if we visit niagara falls again.
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Sweta
сентябрь 2023 г.
The room was spacious and had everything I needed. I love having a full-size refrigerator with a freezer that actually works. Also, like the fact that it is dog friendly
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Melissa
август 2023 г.
The staff were friendly and accommodating. The woman at the concierge desk went out of her way to give me a comforter hot from the dryer. Thank you! (I need extra blankets because my husband likes the room very cold.) The room was nice and clean and the king size bed was very comfortable. The room refrigerator chilled our soda quickly. It was just right for cold beverages on a hot day. Overall, we enjoyed our stay.
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R
май 2022 г.
staff was nice. room was clean.
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Anonymous
май 2023 г.
Breakfast was standard for hotel visit. Pool was clean. Room was spacious for the family. Housekeeping didn't enter our room unless asked for freshen up. Front desk employees were fantastic to assist in any requests or concerns. Windows opened fully to let a nice breeze in the room when the weather was nice.
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Samantha
апрель 2023 г.
Our kiddo loved the pool and we loved the hot tub. The overall amenities available were pretty impressive although we only stayed one night as we were passing through. The room was spacious and the staff was very friendly.
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Alexis
август 2022 г.
Breakfast was amazing with various options. The young black gentleman at the front desk that worked at night was very understanding of our unique booking situation. He helped also in offering supplies for the laundry and other amenities that I never knew were possible at a hotel. Additionally, they never charged for these supplies which I was surprised at when I asked for toothpaste and a toothbrush from a white gentleman this time who worked late at night as well. Very close to stores and airport, great service and worth it for the price.
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Romulo
июнь 2022 г.